How do I sign up for utility service?

Email the following information and attach items listed below to Customer Service at

  • Signed Rental or Lease Agreement with physical address (if you rent).
  • Settlement Statement with physical address (if you have purchased).
  • Last 4 digits of SSN# and Photo ID of all renters or property owners.
  • Mailing Address (if different from the service address).
  • Contact phone numbers (Personal and Work) for each adult resident.
  • Name of employer, if applicable, for each adult resident.
  • Date of termination of old service (if applicable).
  • Letter of Credit from your previous utility provider. Must be for service within the last two years and may show a maximum of one late payment in any
    12-month period or you will be required to pay a $250 Security Deposit (House) or $125 Security Deposit (Apartment).

In most cases, utility service can be made available the same day if you apply before 12:00PM.

Meters must be accessible to meter readers at all times.

A $25 connect charge will appear on your first bill.

For residential solid waste services, please fill out and return the Solid Waste Services Request and Change Form.

Show All Answers

1. How do I sign up for utility service?
2. Can I pay my utility bill online or over the phone?
3. Can I be billed the same amount every month based on my average bills?
4. What if I cannot pay my bill when it is due?
5. My bill is so high, how can I save money on the charges?