UTILITY PAYMENT OPTIONS

• 
  Credit Cards
  You can pay your utility bill at City Hall with Discover, Visa or Master Card. On line payments will accept Visa or Master Card.
  
U.S. Mail
Mail your payment in the return envelope that is included with your monthly bill.

• Drop Box
  A drop box is located in front of City Hall and at Grandview Grocery on the corner of 8th & "C" Streets. Your payment can be dropped there at any time. Please do not place cash in a drop box.
  
• City Hall
  You may also bring your payment to the Collection Window in City Hall, at 321 East 5th Street during regular business hours. A drop box is also available inside the lobby area.

PAYMENT PROGRAMS

BUDGET PAYMENT PROGRAM
Since most residents use electric heat, utility bills can vary substantially from month to month. In order to avoid this volatility, the City offers a program featuring a "budget payment" plan where your monthly bill is based on an annual billing history, and the amount is adjusted once a year to accurately reflect your usage.

Your meter is still read each month and you are still supplied with consumption information but the bill amount remains constant. All residential customers are eligible for this program.

Pick up an application form at City Hall or download the forms below. Please contact a customer service representative at (360) 457-0411 and press "1", or email utilities@cityofpa.us for more information.

Budget Billing Program application form
Note: You must have Adobe Acrobat reader installed to view this file.

"PASS THE BUCK "
"Pass the Buck" is a community-based, voluntary program designed to let neighbors help low-income City residents with their utility bills. Just one dollar added to your monthly utility payment can keep lights on for others who are less fortunate. Donors may elect to make a one-time donation, or designate a certain amount be donated to the program every month.

Olympic Community Action Program (OCAP) is a non-profit agency providing help to people who have encountered unexpected circumstances and suddenly find themselves in need of help during difficult times. Neither the City of Port Angeles nor OCAP deduct any administrative costs; 100% of the contributions are given directly to Olympic Community Action Council. Check with your tax advisor to see if donations are tax deductible.

The Olympic Community Action Council handles all monies donated and they will determine eligibility and assist recipients through a screening process. The City of Port Angeles does monitor the program to determine that funds are administered.

You must make an appointment with Olympic Community Action Council to be considered for one of their programs. This is not done by the City.

Olympic Community Action Council
228 West First Street
Port Angeles, WA 98362
Phone: 360-452-4726

Pick up a donation form at City Hall or download the forms below. Please contact a customer service representative at (360) 457-0411 and press "1", or email utilities@cityofpa.us for more information.

Pass the Buck forms
Note: You must have Adobe Acrobat reader installed to view this file.

LOW INCOME UTILITY DISCOUNT
NEW FOR 2013 - Qualifying citizens can get a discount on the electric portion of their utility bill under this program. The discount is based on income and the number of people in the household.

Eligibility requirements are:

MEDICAID ELIGIBLE, IN HOME - CARE MEDIC 1 EXEMPTION
In 2005, the State Legislature reaffirmed the City's ability to operate and fund an ambulance utility. In addition, the Legislature provided statutory guidance in setting the City's ambulance utility rates.

Included in this guidance, is a provision that provides a fee exemption for those utility customers who receive in-home care services and who are on Medicaid or are Medicaid eligible.

Medic 1 Exemption Forms
Note: You must have Adobe Acrobat reader installed to view this file.

AUTOMATIC SERVICE - LANDLORDS
Owners and property managers may request that utilities be automatically left in their name between tenant occupancy. Certain terms and conditions apply. Please download the application form for complete information.

AUTOMATIC SERVICE FORMS
Note: You must have Adobe Acrobat reader installed to view this file.

OUTSIDE AGENCIES
Sometimes there are setbacks and although intentions are good, paying for utilities is a real struggle. There are many community programs and organizations which may be able to help you if you are going through some hard times and don’t know how the utility bill will be paid.

One of the following organizations may be able to assist you.

OLYMPIC COMMUNITY ACTION
360-452-4726 / 228 West First Street, Suite J

ST. VINCENT DEPAUL
360-457-5804 - Answering machine / 108 E. 8th Street

MANNA
360-457-3954 / 139 W. 8th Street
Local Church Assistance Ministry / In person appointments only.
Open Thursday from 10 am to 2 pm only

SERENITY HOUSE
360-452-7224

SALVATION ARMY
360-452-7679 / E. 2nd & Peabody

DEPT. OF SOCIAL & HEALTH SERVICE
360-565-2180 / 210 West 1st Street
Program: Additional requirement for parents with children on assistance.

___________________

AMERICAN RED CROSS
360-457-7933

CONSUMER CREDIT COUNSELING / Apprisen
1-800-244-1183 / 3430 Hwy. 101 E.
To help budget monthly funds

___________________

NATIVE AMERICAN: LIHEAP
360-452-8471 / 2851 Lower Elwha Road

SENIOR INFORMATION & ASSISTANCE
360-452-3221 411 West Washington Street, Sequim / Helps Seniors find assistance.

LAURIDSEN TRUST FOUNDATION
360-452-8282 / Criteria: Assistance for widows who own property.

VETERANS RELIEF FUND
360-417-2597 / Clallam County Courthouse - Basement
Must be a Veteran with an Honorable Discharge and a DD214

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"PORT ANGELES - THE AUTHENTIC NORTHWEST"
321 East 5th Street - P.O. Box 1150 / Port Angeles, WA 98362
Phone: 360-457-0411 / TTY: 360-417-4645
General City Email: information@cityofpa.us or Web Site: webmaster@cityofpa.us
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