UTILITY BILL INFORMATION
Utility bills are sent out every month to over 10,600 households and businesses in Port Angeles. The billing cycles vary, so the date your payment is due could be different from your neighbors'. On the first bill there is a $25.00 service charge for electric and water. This is a one-time connect fee.
Kilowatt hour (measurement) of electricity. The two columns show what your meter read last time and this time. The difference is how much you used.
5/8: The size of your residential water meter.
The two columns show what your meter read last time and this time. The difference is how many cubic feet of water you used.
BILL DATE: This is the day your bill was calculated.
Electricity is measured in kilowatt hours (KWH). Your rate is represented by a letter and a number. The "R" stands for residential and "C" stands for commercial. The number is for internal use and doesn't affect your rate.
Water is measured in cubic feet (cu ft). There are 7 1/2 gallons in one cubic foot. Your base rate per month is determined by the size of your service line. Most homes have 3/4" service with a 5/8" meter.
WASTEWATER / SEWER:
Refers to wastewater generated from homes and businesses.
CSO USAGE: Refers to the charges for the Combined Sewer Overflow or stormwater.
HARBOR STUDY MANDATE January 2013 - The State of Washington has mandated that the City of Port Angeles, the Port of Port Angeles, Nippon Mill, and Rayonier perform a study to determine how much each entity has contributed to the pollution inside the Port Angeles Harbor. Each entity has hired its own consultants that are working together to make this determination.
The City has put this charge on customer utility accounts to pay for this review. Our contribution to the pollution in Port Angeles Harbor is most likely the result of sewer and storm water run-off, so the charge has been included in your wastewater charges. The City estimates that this charge will be in effect for 30 months.
After it is determined what percentage each of the four entities have contributed to the pollution, then each entity will be required to pay that percentage for the cleanup of the harbor. The City is appealing to the State for financial assistance to help pay for whatever costs that may be involved for its responsibility for the cleanup.
The science involved with this required approach is costly and is estimated at $1.2 million over a three-year period. The Washington State Department of Ecology has submitted a request to the State for a grant of $400,000 for the City of Port Angeles to go towards the Harbor Sediments Study. Should this grant make it through the State budget process, the City intends to utilize those funds to relieve citizens of a portion of current and future costs for the Harbor Study.
Depending on how much the cost is and how much the State will assist us with, there may be an amount that is required by the City to pay for the cleanup of the harbor. In the future you may see that cost on your utility bill.
PAST DUE AFTER:
Your bill is due upon receipt. Interest will be charged on unpaid balances after 30 days. Payment must be made before 2:00 p.m. of the due date or you will get a late payment charge added to your bill. If the date falls on a day when City Hall is closed, the bill has to be paid by the last working day before that date.
You can use the drop box in the City Hall parking lot. To have your payment credited for the same day, it must be placed in the drop box before 2:00 p.m.; anything after that time will be posted the following business day.
Or, consider using our new online payment system as described below. Payments will be applied to your account up to midnight each day.
PLEASE PAY THIS AMOUNT: Shows the total you owe. If you are under the budget payment plan, the total owed will be the same every month.
DELINQUENT UTILITY BILLS - PENALTY:
All billings for utility services remaining unpaid after the thirtieth day after mailing of the bill shall be assessed a penalty of one percent on the unpaid balance, commencing with the date of delinquency.
HOW YOUR METERS ARE READ:
City meter readers use hand-held microcomputers to record your meter readings. These devices directly feed the information into the City's central computer, eliminating an extra step in preparing your bill, and making meter reading faster and more accurate.
They also store information about a meter location--how to access the meter, if there are pets on the property to be alert for, and if there is a day sleeper at the home.