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Partial Year License Charge - depends upon application date:
July 1-31: $23 August 1-31: $21 September 1-30: $19 October 1-31: $17 November 1-30: $15December 1-31: $13January 1-31: $11February 1 - June30: $10 Temporary License Charge: $10 per month
CSO-1 was eliminated as part of the Crown Park Sewer and Stormwater Project as of January 31, 2005. Within the past decade, the city has previously eliminated CSO discharge points CSO-2, 3, 4, 5, 9, and 11 as indicated on the map.
CSOs occur because these combined sewer interceptors and pipelines have a limited capacity, and intense rain storms cause flows that exceed pipe capacities. Under such conditions, the flow could damage the city's wastewater treatment plant and/or back up into homes and streets. To prevent system damage and sewer backups, specific structures have been built to allow the combined sewer pipes to discharge and thereby relieve the pressure.
DOE regulations say a CSO location is considered "controlled" if untreated discharges occur there not more than once per year, on average.
Service can be connected the same day if you apply before 12 noon.
Please note that each June is the settle up month, where the City bills for the actual amount due after a year of budget billing. You may owe the City more than your regularly budgeted amount or you may be owed a refund depending on what charges you actually accrued while on the Budget Billing Program.
If you are a full service customer and are not at the residence for extended periods of time, you may opt to disconnect the water service, which in turn may stop wastewater, solid waste, and water charges from accruing. There is a $25 reconnect fee for when you reinstate the water service.
Solid Waste (Garbage) offers different levels of service that may cost you less. Contact Customer Services at 360-457-0411 for more details.
For low income customers, the City offers discounts on the electric portion of the bill. Contact Customer Services at 360-457-0411 for details.
Stormwater is also transported in roadside ditches or culverts, and in some areas may enter the combined sewer system and be transported to the wastewater treatment plant.
The city must meet six minimum control measures:
To report issues with traffic signals please call 417-4724. If you're calling between 3:30 p.m. and 7:00 a.m. or on a weekend or holiday and it's an urgent matter, please call 417-4726.
Another cause of missed pickup is incorrect cart placement: too close to a fence, car, or other object, or facing the wrong direction. Allow 4 feet of clearance around your garbage cart. Overfilled carts (with the lid open) cannot be emptied.
For missed collection call the office after 3 p.m. on your collection date. A small fee may apply depending on the circumstance. Please do not wait 2-3 weeks before calling.